Close Search

Information for Tenants



Standard fees & Terms for tenants


Tenancy Fees


A tenancy set up fee will be payable upon creation of a legally binding tenancy agreement


Should you wish to terminate your tenancy before the end of the term and the landlord agrees that you can terminate early, you will be responsible for the repayment of the prop-rata commission paid in advance by the landlord for the unexpired portion of the tenancy, unless you are exercising a break clause which is contained in your tenancy agreement


It is your obligation to obtain written consent from the landlord/agent for any change in the identity of the tenants. Upon receipt of this consent LCH will draw up a tenancy agreement for the signature by all parties. An administration fee of £100.00 will be charged for this service.


A reference may be requested by the tenant at any time. The administration fee for this service is £35.00 and is payable upon request.


Renewal of tenancy


Please contact us in advance if you wish to extend your tenancy. If your tenancy is renewed, we will make a charge of £180.00 to cover our administration.


Payment of rent


The first instalment of rent must be paid in cleared funds when you sign the tenancy agreement. Thereafter, rent is payable by standing order (unless agreed otherwise) to arrive on the due date as stated in the tenancy agreement. This means that the standing order must be set up so that the funds leave your account three days before the rent is due. The full rent must be paid by a single order, we are unable to accept multiple standing orders.


Landlord’s monies will be paid to your landlord within two weeks of the tenancy commencing.




Registering the deposit with the tenancy deposit scheme and issuing a certificate of registration, where applicable.



Before the tenancy can proceed you need to provide us with photo ID in form of a passport or EU driving licence.


We will take up references based on the details that you have supplied to us. These references may be passed to our client so that they can make a decision on granting a tenancy. Please refer to LCH Tenant’s Information Pack for more details.


Check- In and Check out


LCH will be instructed by the landlord as to what arrangements are to be made for the inventory and Check-in/Check-out report. Unless agreed otherwise, the landlord will be responsible for the cost of the inventory and check-in/check-out.


We advise you to make yourself available for check-in and check-out.


Management of the property


At the start of the tenancy we will advise you who is responsible for managing the property. This is not always LCH. Where we are not managing the property we cannot authorise any repairs or maintenance or guarantee the speed at which the repairs will be carried out. Where we are managing the property, we may have to obtain the landlord’s consent before proceeding with a repair.


Where we manage a property and hold keys, we can usually provide access to LCH contractors (with your permission) however, where we do not hold keys or the contractor is not willing to collect keys, it is your responsibility to provide access.




It is your responsibility to insure your own belongings throughout the tenancy.




You will be responsible for the payment of telephone, gas, water and electricity accounts at the property during your tenancy, as well as council tax. It is your responsibility to notify the relevant companies and the local authority that you are moving into/out of the property. You are also responsible for ensuring that a valid television licence remains in place for the duration of the tenancy. Utility companies will also always require the occupant to provide access for any time.




LCH reserves the right to change the schedule of fees and these terms of business upon providing reasonable notice in writing.




<!-- Add the following to the <head> ... </head> tag -->
<link href="//[custom domain]" rel="stylesheet" type="text/css" />
<!-- This is your link to include in the <body> ... </body> section -->
<a href="//[custom domain]" class="fixflo-button17"></a>